Introduction:
In the dynamic world of contact center operations, the integration of various systems and applications is a critical factor for success. CX Fabric is breaking new ground with an innovative approach: offering low and even No-Cost consulting and integration services to clients who host and run their integrations on the CX Fabric iPaaS platform. This bold move is set to help drive our development of integrations and platform capabilities to new heights.
CX Fabric offers an incredibly robust, low-code platform to rapidly build, deploy and manage integrations across channels and systems. However, we recognize that every organization has unique needs when implementing complex customer experience ecosystems. Our team of integration experts makes it easy to realize the full benefits of the CX Fabric platform.
That's why we now offer low cost and even some instances of Free services for solution design, customization and optimization when you leverage CX Fabric's iPaaS to host your integrations. Whether you need help connecting systems, mapping workflows, configuring APIs or ensuring adoption across your organization, our consultants have you covered.
Our goal is provide the best possible customer experience - not just with our products, but our entire approach. Let our team augment your internal resources so you can focus on delivering differentiated customer experiences:
- Solution Design Consulting: Collaboratively map optimal integration architectures aligning to your CX roadmap
- Custom Integration Development: Configure our prebuilt connectors or build new interfaces to extend platform capabilities where needed
- Migration of legacy Integrations & Optimization Consulting: Migrate legacy on premises connectors and integrations to your Contact Center & enhance integration performance, taking advantage of newest CX Fabric platform capabilities.
The CX Fabric Advantage
CX Fabric's platform with its low-code design, ease of use, and election of prebuilt connectors and integrations. By choosing CX Fabric, clients not only gain access to top-tier integration solutions but also benefit from expert consulting and integration services at no additional cost.
How It Works
- Client Onboarding: When a client opts to use the CX Fabric platform, they are immediately eligible for complimentary consulting services.
- Custom Integration Design: CX Fabric’s team of experts works closely with the client to understand their specific needs, designing a custom integration solution that aligns with their business objectives.
- Implementation and Deployment: The tailor-made solution is then implemented and deployed by CX Fabric’s professionals, ensuring seamless integration with existing systems.
- Ongoing Support: Post-deployment, clients receive continuous support and updates, ensuring their integrations evolve with their business needs.
The Win-Win Scenario
This approach creates a symbiotic relationship between CX Fabric and its clients. Clients benefit from cost savings and expert services, while CX Fabric establishes long-term trusted partnerships, fostering a loyal customer base.
Impact on Operational Efficiency
By eliminating the cost barrier to professional integration services, CX Fabric enables businesses of all sizes to optimize their contact center operations. This leads to improved customer experiences, streamlined processes, and ultimately, a significant impact on the bottom line.
Conclusion:
CX Fabric's no-cost consulting and integration services model is more than just a value proposition; it's a commitment to empowering businesses with the best in contact center integration solutions. As more companies embrace this model, CX Fabric is poised to lead a new era in customer service and operational excellence.
Call to Action
Experience the CX Fabric difference. Contact us today to explore how our platform and expert services can revolutionize your contact center integrations, at no extra cost.
