Connect private and public systems
Use packaged connectors, open APIs, custom connector source, webhooks, and components to reach the systems a real workflow needs.
Customer-owned integration automation
Integration automation for customer-owned environments.
CXFabric helps teams connect business systems, automate customer experience workflows, and deploy the integration runtime into the customer's own environment with a fixed-price implementation model.
On-prem, VPC, or private cloud
200+ connectors plus custom code
Designer, credentials, runtime, logs
Scoped upfront, priced once
Why CXFabric
Built for teams that need automation without giving up control.
Enterprise integration work often lives between SaaS platforms, private systems, customer data, and operational rules. CXFabric keeps that work understandable, deployable, and owned by the customer.
Turn the process into an operating model
Model triggers, branches, credentials, approvals, retries, and logs so the automation is visible before and after it runs.
Deploy where the customer owns it
Run on-prem, in a VPC, private cloud, or a managed customer-aligned environment instead of forcing every workflow through a shared SaaS runtime.
Inside the platform
Everything needed to build integrations customers can understand and own.
CXFabric combines visual orchestration, reusable connectors, custom code, credentials, deployment controls, and execution visibility into one implementation platform.
Workflow designer
Map the real process visually.
Turn triggers, connector actions, approvals, branches, retries, and logging into a model business and engineering teams can both follow.
Connector logic
Use packaged connectors. Extend when needed.
Start with free CXFabric connectors, then download source, customize API behavior, and keep customer-specific logic close to the implementation.
1export async function createAppointment(input) {
2 const token = await credentials.get();
3 return api.post("/appointments", {
4 customerId: input.customer.id,
5 startTime: input.slot.startTime,
6 });
7}
Deployment controls
Ship into the customer environment.
Promote workflows across dev, stage, and production while keeping credentials, roles, runtime boundaries, and release ownership visible.
Execution visibility
Watch runs as they happen.
Use real-time designer logs and historical execution logs to see data movement, connector output, failures, retries, and audit history.
What you can build
Automation for the work between customer experience systems.
CXFabric is strongest where workflows cross teams, systems, and customer-specific rules.
CC
Contact center automation
Connect CCaaS, IVR, routing, CRM, ticketing, messaging, analytics, and customer data.
AIiAnswer AI receptionist
Answer calls, texts, and web chat, then book, route, follow up, and log outcomes through CXFabric.
BPOBPO and partner programs
Standardize repeatable operations while preserving customer-specific systems, rules, and environments.
AIAI orchestration
Configure agents, tools, prompts, approvals, and model calls inside governed CXFabric workflows.
DATAData integration
Move, validate, normalize, and activate operational data across APIs, files, databases, and SaaS tools.
LEGACYLegacy modernization
Wrap IBM i, AS/400-style systems, files, private APIs, and old server integrations with modern workflows.
200+ connectors
Connector ecosystem
Connect to the systems you already use. Build custom API paths when you need more.
Use packaged connectors for common platforms. Use custom API, MCP, webhook, and private-system connectors for everything else.
Salesforce
HubSpot
Microsoft
Twilio
RingCentral
OpenAI
AWS
Stripe
QuickBooks
Mailchimp
Cal.com
Zoom
Zoho
Square
Xero
RedisHow CXFabric works
Scope the workflow once. Deploy where you control it.
CXFabric is built for organizations that want the automation outcome without an open-ended SaaS meter. We define the workflow, integration surfaces, operating environment, and handoff path before buildout begins.
On-premises
Private cloud or VPC
Managed delivery
Map the outcome
Identify the customer journey, systems, data, governance needs, and success criteria.
Build the fabric
Create the connectors, components, rules, and visual flows that match the target environment.
Deploy the runtime
Launch on-prem, in a VPC, private cloud, or managed environment with production-ready controls.
Operate with clarity
Monitor runs, manage versions, transfer knowledge, and extend the implementation as needs grow.
Start with one workflow
Bring us the workflow. We will map the fixed-price path.
Tell us what needs to connect, where it needs to run, and what success looks like. We will review the systems, integration pattern, deployment model, and fastest path to a working CXFabric flow.