Start building today.
Avaya Elite customers don't have to wait or live in the world of legacy. You can start building integrations to AI & Automation today.
You've invested in Avaya infrastructure. Now you want to add new features. Don't wait for Avaya to provide them. CXFabric can integrate that new technology to your Avaya infrastructure and the integrations make it easy to change components, including the Avaya components later.
Access real-time VDN, skill, and queue metrics, then use those data flows to power AI, automate tasks, and feed your analytics tools.
Create smart agent flows on top of your legacy Avaya platform that make decisions and trigger actions automatically—while keeping humans in the loop for critical approvals.
Turn your integrations into callable AI tools for agents and chatbots. CXFabric’s MCP layer handles auth, error handling, and tenant isolation so you don’t have to.
Automate tasks and workflows on top of your existing Avaya platform by layering AI-driven automation.
Ready to Transform Your Integrations?
Get in-touch and let us show you how.