Integration Specialists
Cut complexity, keep your existing stack, and get integrations that actually match how your business runs.
We design and build integrations for Contact Centers, BPOs, and communication platforms, using our own CXFabric integration platform to deliver faster, safer, and more maintainable solutions.
We design, build, and run your integrations.
Start by telling us how your contact center works today—platforms, IVR, CRM, bots, data sources.We design the right integration pattern, implement it on CXFabric, and support you as your needs evolve.
AI Orchestration
Need to build AI integrations or combine multiple AI agent services working together? CXF enables you to quikcly build, test and maintain your integrations.
Chat with your own Data
Use our AI interface to chat directly with your own data, privately & securely. Customizable and open so you can enhance it to fit your needs.
Get Actionable Insights
Turn your data into actionable insights using private AI—enabling smarter decisions while keeping your information secure.
Self Host Everything
Deployed directly into the your own environment using secure, containerized pods for full control and data privacy. Or let us take care of everything.
Connect multiple services
Integrate to multiple platforms such as different AI, CRM, CPaaS, and data sources. Take action based on AI events to move the process forward, ensuring guard rails and clean data.
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CXFabric is proud to be an SS&C Blue Prism Technology Alliance Partner, delivering seamless AI, middleware, and front-end support to extend and enhance Blue Prism’s automation capabilities.
CXFabric has partnered with BonsAI Associates to provide their sales professionals with the ability to deliver high quality, reliable, and scalable AI and other integrated solutions to the customers they serve. These solutions can be delivered on-prem, in the cloud, or in hybrid deployments.
Build custom connectors with version control
Easily extend your integrations by creating custom connectors that let you inject your own code directly into workflows. Every connector and flow includes full versioning support, so you can track changes, roll back, and manage updates with confidence.
Collaborate Effortlessly, Anytime, Securely
Share integrations with internal or external resources as needed all while maintaining security. And by utilizing built-in credentials management you never need to share authentication logins.
Whitelabel & Multi-Environment support
Deploy the platform into your own infrastructure and provide your own teams or external customers access. Manage all users, flows, connectors and access. Track usage per environment, integration and connectors.
Track Usage & Enable Consumption Billing
Monitor flow and connector usage by Tenant ID with built-in tracking. The platform records flow executions, their durations, and the time spent on each asset (connectors...), enabling precise consumption-based billing.
Roles & Permissions Management
Securely share assets like flows, connectors, and credentials using built-in roles and permissions, or create custom access profiles. Control access levels with precision—grant read-only, edit, or full admin rights based on user needs.
Ready to Transform Your Integrations?
Get in-touch and let us show you how.