Integration expertise. Product-backed delivery.

Bring us the process. We will build the integration.

CXFabric is an integration and consulting team backed by our own delivery platform. We design, build, deploy, and support solutions across AI, CRM, contact center, data, and legacy systems, from architecture decisions down to the API call.

Discuss your integration Partner with CXFabric

One accountable delivery team. Discovery, architecture, connector engineering, workflow build, deployment, and handoff stay connected.

Consulting-led delivery Fixed-scope implementation Cloud, VPC, or on-prem Handoff or managed support
Map the process Build the solution Transfer ownership

Services

Start with the outcome. Bring in the platform where it earns its place.

CXFabric combines senior integration experience with a delivery platform built for connectors, workflows, controls, deployment, and support. Engage us for one difficult integration or a repeatable operating model.

Connect

Integration delivery

Design and build the APIs, connectors, data mappings, business rules, and workflows needed to make systems work together.

Explore integration delivery
Automate

AI and workflow automation

Put models, rules, approvals, human decisions, and system actions into one visible process that can be tested and operated.

Explore AI automation
Modernize

Legacy modernization

Expose dependable legacy capabilities through modern interfaces and workflows without forcing a risky all-at-once replacement.

Explore modernization
Operate

Managed automation and support

Monitor executions, manage changes, investigate failures, and keep customer-specific integrations healthy after launch.

Explore managed support

For partners: use our team and platform behind your customer relationship, from architecture through implementation and support.

Explore the partner model

What we deliver

From enterprise AI architecture to the API call that makes it work.

Choose a team to see the kind of operational integration we can design and deliver, with AI, business rules, people, and system actions connected in one visible workflow.

Governed enterprise action Customer-owned runtime
Business request intent received
Enterprise runtime AI worker reason + context
Authority check policy + approval
Action completed system of record
Human review exception path
Knowledge
State
Tools

Integration in progress

Turn every recorded meeting into accountable CRM work.

We are building a Plaud-to-CRM integration that saves transcripts to the correct customer record, measures meeting duration for billing, and turns commitments in the conversation into follow-ups and assigned tasks.

  • Preserve the conversation with transcript, summary, speakers, timestamps, and meeting context.
  • Capture billable time using the actual meeting duration and customer-specific billing rules.
  • Keep work moving by creating CRM notes, tasks, reminders, and follow-up actions.
Discuss a similar workflow View the connectors
Meeting intelligence delivery Build in progress
Real integrationCustomer-specific rulesReusable delivery pattern

Architecture when it matters

The book defines the responsibilities. We help turn them into working systems.

For larger AI initiatives, we help teams reason through runtime, knowledge, authority, system reach, recovery, and evidence, then translate those decisions into an implementation that can be operated.

Runtime and state Governed reach Work trace
Explore the architecture
ContextAuthorityEvidence

The delivery platform behind the work

Integration experience made repeatable in CXFabric.

CXFabric combines visual orchestration, reusable connectors, custom code, credentials, deployment controls, and execution visibility into one implementation platform.

Visual orchestration + code

Design the process visually. Extend the exact step that needs code.

Start with readable workflows and packaged connectors, then move into source only where customer-specific logic, API behavior, or data handling demands it.

  • Model the full workflow with triggers, branches, approvals, retries, and handoffs.
  • Customize connector behavior without moving the entire implementation into code.
  • Test with real inputs while preserving controls, logs, and an explainable execution path.
CXFabric Workflow Designer Test passed
connector.actions.ts Ready 
1export async function resolveRequest(input) {
2  const context = await cxf.context(input);
3  return connector.execute({
4    customerId: context.customer.id,
5    authority: "approved"
6  });
7}
Deployment controls

Ship into the customer environment.

Promote workflows across dev, stage, and production while keeping credentials, roles, runtime boundaries, and release ownership visible.

Execution visibility

Watch runs as they happen.

Use real-time designer logs and historical execution logs to see data movement, connector output, failures, retries, and audit history.

CXFabric in-designer real-time execution log in dark mode. CXFabric in-designer real-time execution log in light mode.

Where we help

Start with one business problem. Build only what the outcome requires.

Apply the delivery model to a specific operating environment, customer product, or architecture challenge.

CC

Contact center automation

Connect CCaaS, IVR, routing, CRM, ticketing, messaging, analytics, and customer data.

 AI

iAnswer AI receptionist

Answer calls, texts, and web chat, then book, route, follow up, and log outcomes through CXFabric.

 BPO

BPO and partner programs

Standardize repeatable operations while preserving customer-specific systems, rules, and environments.

 ARCH

Enterprise AI architecture

Connect models, governed knowledge, authority, workers, and system actions into a responsible operating architecture.
200+ connectors

Connector ecosystem

Connect to the systems you already use. Build custom API paths when you need more.

Use packaged connectors for common platforms. Use custom API, MCP, webhook, and private-system connectors for everything else.

Browse all connectors

The CXFabric delivery method

One accountable path. From discovery through support.

Each engagement begins with the business outcome and ends with a working, supportable implementation. Scope, technical decisions, deployment boundaries, operating responsibilities, and evidence remain visible throughout the work.

Defined outcome Clear scope Named ownership
01

Discover

Confirm the process, systems, constraints, ownership, and measurable definition of done.

02

Design

Map data, APIs, failure paths, controls, deployment boundaries, and the operating model.

03

Build

Create connectors, workflow logic, tests, approvals, and customer-specific implementation code.

04

Deploy

Release into the agreed cloud, VPC, on-premises, or managed environment with production controls.

05

Support

Transfer ownership or retain support for monitoring, recovery, change, and continued improvement.

Start with one real process

Bring us the integration. We will map the delivery path.

Tell us what needs to connect, where it needs to run, and what success looks like. We will review the systems, integration pattern, deployment model, and fastest path to a working CXFabric flow.

We will follow up to understand the process, systems, and outcome you need.