Connector library

Implemented source CX & Support APIs

Gorgias connector.

Read Gorgias account status, ticket and customer summaries and page through tickets by customer or external reference.

Connector download

Download Gorgias

Versioned ZIP for your CXFabric tenant.

Use this connector in a flow

  1. Register the ZIP in your tenant, or add a new version if the connector is already installed.
  2. Create or select a credential if the action requires one.
  3. In a Draft flow, add an available action, choose its version, connect it, and map inputs.
  4. Test the step and flow; review output and failures before activation.

See readme.md in the ZIP for settings and limitations.

Version
v0.2.0.1 Choose version
Release
2026-10-03
Package
Implemented source
Schema credentials
Basic auth
Connection settings
API Base URL
Package size
8 KB
SHA-256
4727aa5956061281c169efb60c59a0d3e71690b9fe856c53e95d88b7712a971e

Version history

What's new

  1. v0.2.0.1Latest · 2026-10-03 · Implemented source

    Improves action labels, mapping hints and connection groups while retaining the existing parameter keys, types, defaults, credentials and result contracts.

  2. v0.2.0.0Earlier · 2026-10-03 · Implemented source

    Read Gorgias account status, ticket and customer summaries and page through tickets by customer or external reference.

  3. v0.1.1.0Earlier · 2026-10-02 · Starter scaffold

    Retained immutable historical scaffold archive.

Included in this version

Included actions

Implemented in v0.2.0.1. Use a separate flow trigger; no webhook trigger is included.

Get account

Read selected account domain and vendor status.

Get ticket

Read selected ticket state, identity and assignment fields.

Find tickets

Read one ticket page, optionally by customer or external reference.

Get customer

Read selected customer identity and work-contact metadata.

Vendor API

API and access

Implementation considerations
  • Support APIs often distinguish agent/admin operations from end-user request operations; confirm the right permission model.
  • Keep requester identity, organization, assignee, status, and external IDs mapped explicitly.
  • Use ticket events for updates, but protect against loops when CXFabric writes back to the same system.

Support

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