REST Trigger

Trigger Triggers & Events Governed workflow step Customer-owned runtime

REST Trigger for customer-owned automation.

Use the REST Trigger when external systems need a direct HTTP entry point into a governed workflow.

Start a flow when an HTTP client calls an automatically generated CXFabric endpoint.

REST Trigger Trigger
REST TriggerStart workflows from external events, schedules, realtime signals, and API calls.
CX CXFabric Flow Rules, credentials, validation, audit
SettingsInputs and options
LogsRun history and output
Next stepConnector, component, or approval

What this component unlocks

Use REST Trigger as a visible flow step.

The REST trigger supports common HTTP methods including GET, POST, PUT, PATCH, and DELETE. REST and Webhook triggers support security settings, custom headers, CORS configuration, and response options ranging from static values to generated JSON.

Generated endpoint

Expose a flow-specific URL that external clients can call without custom infrastructure.

HTTP method control

Accept the method that matches the source system and the workflow contract.

Response handling

Return immediate static responses or let the flow generate a JSON object for the caller.

Use cases

Where REST Trigger fits in automation.

These examples show how this component can become part of production workflows across customer-owned systems and environments.

Trigger

Public API handoff

Use REST Trigger as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.

  • Collect the approved input
  • Apply customer-specific rules
  • Pass a clear result to the next step
Trigger

Portal submission

Use REST Trigger as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.

  • Collect the approved input
  • Apply customer-specific rules
  • Pass a clear result to the next step
Trigger

CRM callback

Use REST Trigger as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.

  • Collect the approved input
  • Apply customer-specific rules
  • Pass a clear result to the next step
Trigger

Form intake

Use REST Trigger as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.

  • Collect the approved input
  • Apply customer-specific rules
  • Pass a clear result to the next step
Trigger

Ticket creation

Use REST Trigger as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.

  • Collect the approved input
  • Apply customer-specific rules
  • Pass a clear result to the next step
Trigger

Synchronous lookup

Use REST Trigger as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.

  • Collect the approved input
  • Apply customer-specific rules
  • Pass a clear result to the next step

Configuration surface

Practical options builders expect to use.

The exact fields can vary by deployment and product version, but each page gives customers a clear view of the component's intended role.

Trigger

Select HTTP method

Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.

Trigger

Configure security settings

Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.

Trigger

Add custom headers

Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.

Trigger

Set CORS behavior

Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.

Trigger

Return static response

Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.

Trigger

Return flow-generated JSON

Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.

Implementation notes

Design the step with operations in mind.

Components should be easy for builders to configure and easy for operators to understand after the workflow is live.

Planning note

Define the response contract before buildout

Define the response contract before buildout.

CXFabric approach

Make the behavior explicit in the workflow so operators can see what happens before and after this component runs.

Planning note

Protect endpoints with customer-approved security settings

Protect endpoints with customer-approved security settings.

CXFabric approach

Make the behavior explicit in the workflow so operators can see what happens before and after this component runs.

Planning note

Use idempotency rules when callers may retry requests

Use idempotency rules when callers may retry requests.

CXFabric approach

Make the behavior explicit in the workflow so operators can see what happens before and after this component runs.

Workflow patterns

Reusable patterns for REST Trigger.

These are concept patterns that can be adapted to a customer's systems, policies, credentials, and deployment model.

REST Trigger in a customer intake flow

Start with an event, use REST Trigger, then route the result to CRM, ticketing, or a customer-owned system.

REST Trigger with approval and audit

Add validation, human approval, and logging around the component before downstream actions execute.

REST Trigger in a private runtime

Deploy the component inside a customer-owned environment with credentials and logs governed by the customer.

REST Trigger plus custom connector

Combine the component with packaged connectors or custom APIs when the process needs reusable system logic.

Component planning

Need REST Trigger inside a customer workflow?

We can scope the workflow, component configuration, credentials, deployment model, and handoff path before buildout begins.

We will use this to follow up about your CXFabric workflow.