Node output parsing
Extract values from JSON produced by another workflow step.
JSON Parser component
JSON Parser for customer-owned automation.
Use JSON Parser when a previous step returns JSON and later components need specific values.
Extract values from JSON payloads and assign them to workflow variables.
JSON Parser
Component
JSON ParserParse JSON from node output or a URL and assign extracted values to variables.
CX
CXFabric Flow
Rules, credentials, validation, audit
SettingsInputs and options
LogsRun history and output
Next stepConnector, component, or approval
What this component unlocks
Use JSON Parser as a visible flow step.
The docs describe JSON Parser as a component for extracting and parsing JSON data from node output or from a URL obtained from a previous node. Builders choose the payload type, select the data source, choose the target variable, and enter the path to the specific element inside the JSON structure. The component tooltip shows the payload type, selected data source, and parsed data assigned to each variable.
URL-based parsing
Retrieve and parse JSON from a URL provided by a previous component.
Variable assignment
Store extracted values in workflow variables so later components can use them cleanly.
Use cases
Where JSON Parser fits in automation.
These examples show how this component can become part of production workflows across customer-owned systems and environments.
Webhook payload parsing
Use JSON Parser as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
API response extraction
Use JSON Parser as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Contact attribute lookup
Use JSON Parser as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Transcript metadata
Use JSON Parser as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Order payload mapping
Use JSON Parser as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Nested object extraction
Use JSON Parser as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Configuration surface
Practical options builders expect to use.
The exact fields can vary by deployment and product version, but each page gives customers a clear view of the component's intended role.
Add JSON Parser to canvas
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Choose Node Output or URL
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Select JSON source
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Enter element path
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Choose target variable
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Submit settings
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Execute and review logs
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Implementation notes
Design the step with operations in mind.
Components should be easy for builders to configure and easy for operators to understand after the workflow is live.
Current CXFabric docs
Ensure the JSON data source is valid and accessible
Ensure the JSON data source is valid and accessible.
CXFabric approachMake the behavior explicit in the workflow so operators can see what happens before and after this component runs.
Use clear variable names
Use clear variable names.
CXFabric approachMake the behavior explicit in the workflow so operators can see what happens before and after this component runs.
Test with sample data to verify accurate extraction paths
Test with sample data to verify accurate extraction paths.
CXFabric approachMake the behavior explicit in the workflow so operators can see what happens before and after this component runs.
Workflow patterns
Reusable patterns for JSON Parser.
These are concept patterns that can be adapted to a customer's systems, policies, credentials, and deployment model.
JSON Parser in a customer intake flow
Start with an event, use JSON Parser, then route the result to CRM, ticketing, or a customer-owned system.
JSON Parser with approval and audit
Add validation, human approval, and logging around the component before downstream actions execute.
JSON Parser in a private runtime
Deploy the component inside a customer-owned environment with credentials and logs governed by the customer.
JSON Parser plus custom connector
Combine the component with packaged connectors or custom APIs when the process needs reusable system logic.
Component planning
Need JSON Parser inside a customer workflow?
We can scope the workflow, component configuration, credentials, deployment model, and handoff path before buildout begins.