Timing control
Wait before continuing to the next action.
Delay component
Delay for customer-owned automation.
Use Delay when the next action should wait for time, an external system, or a controlled retry window.
Pause workflow execution for a configured amount of time before continuing.
Delay
Component
DelayPause execution for a configured amount of milliseconds, seconds, or minutes.
CX
CXFabric Flow
Rules, credentials, validation, audit
SettingsInputs and options
LogsRun history and output
Next stepConnector, component, or approval
What this component unlocks
Use Delay as a visible flow step.
The docs describe Delay as a component for introducing pauses in a workflow so actions occur at the right time and in the right sequence. Builders configure the delay amount and choose a time unit: milliseconds, seconds, or minutes. The component is useful when a workflow needs to wait for an external service to update before continuing.
External service wait
Give external systems time to update before the workflow checks or acts again.
Sequence management
Control the timing of actions so operations happen in the intended order.
Use cases
Where Delay fits in automation.
These examples show how this component can become part of production workflows across customer-owned systems and environments.
Retry window
Use Delay as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Deferred notification
Use Delay as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
External system wait
Use Delay as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Backoff flow
Use Delay as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Timed handoff
Use Delay as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Rate-limit spacing
Use Delay as part of a governed CXFabric workflow that keeps configuration, credentials, logs, and handoffs visible.
- Collect the approved input
- Apply customer-specific rules
- Pass a clear result to the next step
Configuration surface
Practical options builders expect to use.
The exact fields can vary by deployment and product version, but each page gives customers a clear view of the component's intended role.
Add Delay to canvas
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Open component settings
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Enter delay amount
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Choose milliseconds, seconds, or minutes
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Submit configuration
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Execute and review logs
Expose this behavior as a reusable, logged, credential-aware step inside a CXFabric flow.
Implementation notes
Design the step with operations in mind.
Components should be easy for builders to configure and easy for operators to understand after the workflow is live.
Current CXFabric docs
Use longer delays intentionally
Use longer delays intentionally.
CXFabric approachMake the behavior explicit in the workflow so operators can see what happens before and after this component runs.
Make retry loops visible
Make retry loops visible.
CXFabric approachMake the behavior explicit in the workflow so operators can see what happens before and after this component runs.
Test the configured delay to confirm the timing matches the workflow requirement
Test the configured delay to confirm the timing matches the workflow requirement.
CXFabric approachMake the behavior explicit in the workflow so operators can see what happens before and after this component runs.
Workflow patterns
Reusable patterns for Delay.
These are concept patterns that can be adapted to a customer's systems, policies, credentials, and deployment model.
Delay in a customer intake flow
Start with an event, use Delay, then route the result to CRM, ticketing, or a customer-owned system.
Delay with approval and audit
Add validation, human approval, and logging around the component before downstream actions execute.
Delay in a private runtime
Deploy the component inside a customer-owned environment with credentials and logs governed by the customer.
Delay plus custom connector
Combine the component with packaged connectors or custom APIs when the process needs reusable system logic.
Component planning
Need Delay inside a customer workflow?
We can scope the workflow, component configuration, credentials, deployment model, and handoff path before buildout begins.